Mews Training at We Are Key

At We Are Key, we are Mews certified, which means we can advise and train hotel staff or owners on the use of Mews as a PMS system. Our Mews training covers comprehensive basic skills for receptionists to advanced training for managers and system administrators for the back office.

We offer tailored support so that hotels can make the most of Mews and improve their operational efficiency. Discover everything about our Mews training and implementation on this page. Would you like to contact us directly? You can! Just click on the link below!

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Mews Training (Basic, Advanced, Admin)

At We Are Key, we offer various Mews trainings tailored to reception staff, managers, and back-office staff of hotels.

Mews Basic: A program designed to equip your hotel’s reception team with the essential aspects of Mews, including navigating the user interface, managing reservations, and handling check-ins and check-outs. The emphasis of the training will depend on the hotel’s needs and will be adjusted accordingly. The training also covers problem-solving techniques, enabling the front office to independently address common issues.
Mews Advanced: Dedicated to managers and supervisors to enhance leadership skills within the hospitality industry and provide an in-depth understanding of advanced features and strategies within Mews. This training is designed to strengthen decision-making with the tools needed to drive strategic initiatives and optimize overall hotel and revenue performance.
Mews Admin: This back-office training specializes in configuration, setup, and system administration. With this training, administrators gain the knowledge and skills needed to effectively manage and optimize Mews at a management level. Mews Admin covers a range of advanced topics, including user rights, security configuration, accounting, and property setup.

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Choose a Mews training

Step 1

Mews Basic Especially for the reception team of your hotel
- Easily manage reservations and check-ins/outs.
- Effectively navigate the user interface.
- Independently resolve common issues.
- Enhance knowledge of Mews to ultimately prevent user errors.
- Improve guest satisfaction through using streamlined processes.
- Increase revenue through effectively using the PMS features.
Step 2

Mews Advanced Especially for managers and supervisors of your hotel
- Optimize hotel and revenue performance through informed decision-making.
- Utilize revenue management tools to effectively maximize profits.
- Lead your team in optimizing operational efficiency and guest satisfaction through customized solutions.
- Gain an in-depth understanding of Mews PMS's advanced features and strategies.
- Interpret and leverage in-depth analytical reports for strategic decision-making.
- Foster collaboration and alignment among your team through sharing advanced knowledge and insights obtained from this course.
Step 3

Mews Admin Especially for the back office of your hotel
- Configure security settings to safeguard private guest information.
- Establish property settings to ensure seamless operations with Mews.
- Set up accounting functions tailored to your hotel's specific needs.
- Configure payment gateways to facilitate smooth operational processes.
- Ensure compliance with industry regulations and practices for data security.
- Collaborate effectively with other departments to ensure a smooth operation and integration of Mews PMS into your overall hotel process.

Help with implementing Mews

Considering switching management systems? Don’t worry: We’re here to guide you through every step of the Mews implementation. Our comprehensive assistance includes planning nine phone calls with you and your team. During these calls, we’ll guide you through each step of the installation process to ensure that your hotel is fully prepared for the specified go-live day.

With our dedicated support, you can confidently embrace your new PMS system and smoothly transition to its operation. Interested in taking advantage of our assistance in implementing Mews? Feel free to send a WhatsApp message, and we’ll respond within 24 hours.

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